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Terms and Conditions

§ 1 Scope, customers

1 These general terms and conditions apply to all business relationships between the company Cannasesh Meier, legally represented by the managing directors Manolo Meier (hereinafter referred to as "Company") and its customers in the version valid at the time the contract was concluded. They also contain important customer information required by law. Conflicting, deviating or supplementary general terms and conditions of the customer, even if they are known, are not part of the contract, unless the company has agreed to conflicting, deviating or supplementary general terms and conditions of the customer in whole or with regard to individual regulations.

 

2 Customers of the company within the meaning of these general terms and conditions are both consumers and entrepreneurs. Entrepreneurs within the meaning of § XXXX are natural or legal persons or partnerships with legal capacity who, when concluding a legal transaction, act in their commercial or independent professional activity. Consumers within the meaning of § XXXX are natural persons who conclude a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity.

3 Customers in Switzerland and abroad are supplied.

4 We do not offer our goods for resale purposes. We may, in our sole discretion, limit the quantities offered per person, household or order, and cancel orders placed by dealers, resellers or distributors. We reserve the right to discontinue business with customers who violate this policy.

 

§ 2 Offers and conclusion of contract via the company's website

1 All offers made by the company are subject to change and non-binding. A contract between the company and the customer is only concluded when the company accepts an offer from a customer. The company reserves the right not to accept an order in the event of spelling and calculation errors as well as errors on the website.

2 If a customer places an order on the company's website via the Internet, the company will immediately confirm receipt of the order. This confirmation of receipt of the order does not yet constitute acceptance of the offer, but only informs the customer that his order has been received by the company.

3 When the customer sends an order to the company via the company's website, the customer submits an offer to conclude a purchase contract with the company. The acceptance of the offer and the conclusion of a contract with the company take place through an express declaration of acceptance by e-mail or by sending the ordered goods to the customer. The company is entitled to accept the contract offer made with the order via the company's website within 5 days of receipt of this offer by the company by expressly declaring acceptance or by sending the ordered goods. If the customer concludes his order with the payment instruction via the online payment service PayPal or PayPal Express, by credit card, Google Pay or Apple Pay, the contract is concluded at the latest when the customer submits the payment instruction.

§ 3 Payment terms and prices

1 The goods ordered by the customer are paid for by PayPal, credit card, Google Pay or Apple Pay. Unless otherwise stated below, the customer's payments are due no later than 14 days after the conclusion of the contract. The customer's account is debited after the payment process has been carried out.

  • Payment by PayPal / PayPal Express:
    • When paying using the PayPal payment service, the customer has the option of making a payment from his PayPal account.
  • Payment with credit card: 
    • When paying by credit card, the customer has the option of making a payment by credit card.
    • Payment by Apple Pay:
      • When paying by Apple Pay, the customer has the option of making a payment by credit card.
    • The price indicated in the presentation of the goods is the total price including any applicable sales tax (currently 7.7%) and other price components, but plus delivery and shipping costs.

     

    § 4 Shipping costs and import duties

    1 In addition to the purchase price, the company charges the customer shipping costs. The amount of the shipping costs can be found on the company's website. In addition, customers are clearly informed of the shipping costs on the order page before placing an order.

    2 In the case of deliveries of goods to countries outside of Germany, import duties may be incurred for the import of goods, which the customer must bear. The amount of import duties vary in different customs territories. The customer is responsible for the proper payment of all necessary duties and fees.

     

    § 5 Late payment

    If the customer does not pay in response to a reminder from the company that occurs after the due date has occurred, the reminder will result in default. During the delay, the customer has to pay interest on the money debt at a rate of 5% above the base rate.

     

    § 6 Delivery, shipping in several packages

    1 Delivery is made to the delivery address specified by the customer when placing the order. If the customer / recipient specifies an alternative storage location with the shipping service provider, the transport risk for the package is transferred to the customer / recipient after delivery to the storage location.

    2 If several items are ordered, the company is entitled to send the goods to the customer in several packages, provided this is reasonable for the customer. The company bears any resulting additional shipping costs.

    § 7 Delivery times

    The goods are regularly dispatched up to 14 working days, but in individual cases no later than 21 working days after receipt of the customer's payment via PayPal, credit card, or Apple Pay.

    § 8 Transfer of risk

    1 If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods is transferred to the buyer when the goods are handed over or, in the case of sale by mail order, when the goods are delivered to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment .

    2 If the customer is a consumer, the risk of accidental loss or accidental deterioration of the item sold does not pass to the buyer until the item is handed over, even if the item is sold by mail.

    3 The handover is the same if the buyer is in default of acceptance.

    § 9 Retention of title

    1 The delivered goods remain the property of the company until they have been paid for in full.

    2 In relation to customers who are entrepreneurs, the company retains ownership until all claims to which we are entitled from the business relationship with the buyer for any legal reason have been met.

    3 The customer is obliged to notify the company immediately of any seizure or other impairment of the reserved goods by third parties.

     

    § 10 Right of withdrawal, costs of return in the event of withdrawal

    1 Consumers have the statutory right of withdrawal. The company informs customers, among other things, on its website about the existence or non-existence of a right of withdrawal as well as the conditions, details of the exercise, in particular the name and address of the person to whom the withdrawal is to be declared and the legal consequences of the withdrawal. In addition, when ordering via the Internet, the customer will be informed in text form of the cancellation policy in accordance with the legal requirements at the latest when the contract is concluded.

    2 Consumers have to return goods which, due to their nature, can normally be returned by post (including parcel services) to the company immediately and in any case no later than fourteen days from the date on which the consumer informed the company of the cancellation of this contract or to hand over. The deadline is met if consumers send the goods before the period of fourteen days has expired. Consumers bear the direct costs of returning the goods.

    3 The right of withdrawal does not exist in accordance with Section 312g (2) No. 1 BGB, in particular not in the case of distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs are.

     

    § 11 Warranty and liability

    The customer's warranty rights and the company's liability are based on statutory provisions.

     

    § 12 Data protection

    1 The company undertakes to treat customers' personal data confidentially. The collection, processing and use of personal data takes place in accordance with the statutory provisions. A transfer of personal data to third parties takes place exclusively in the context of contract processing. The data received from the customer are collected, processed and used by the entrepreneur to process the contract.

    2 Customers can request their personal data stored by the entrepreneur at any time. Information can also be provided by email. Customers can contact the company at any time for the deletion of user information within the framework of the statutory provisions. Further information on data protection can be found in the separate data protection declaration.

     

    § 13 Final provisions, place of jurisdiction, severability clause

    1 Swiss law applies to the legal relationship between customers and the company, excluding the UN sales law. If provisions of the state in which a customer who is a consumer has their habitual residence provide for consumer protection that does not exist under Swiss law, then these provisions apply to the legal relationships between this customer and the company.

    2 If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is Zürich, Switzerland. The same applies if the customer is an entrepreneur and does not have a general place of jurisdiction in Switzerland or if the customer's domicile or habitual residence is not known at the time the action is brought.

    3 The company is not obliged to participate in a dispute settlement procedure before a consumer arbitration board, and the company does not offer participation in such a procedure.

    4 Should individual provisions of these general terms and conditions be or become ineffective in whole or in part, this shall not affect the validity of the remaining provisions.

    5 Contracts can be concluded in German or English.

     B. Customer information

    1. Information about the identity of the seller
    The operator of the website, contractual partner and provider of this website is

    Cannasesh Meier
    Im Unterrengg 38, 8135 Langnau am Albis, Switzerland
    Manager: Manolo Leandro Meier

    E-Mail: info@cannasesh.shop
    Internet: cannasesh.shop

    VAT registration number: CHE-167.695.370

     

    2. Information about the statutory right of withdrawal for consumers
    Right of withdrawal

     

    Right of withdrawal

    You have the right to withdraw from this contract within fourteen days without giving any reason.

    The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have / has taken possession of the last goods.

    In order to exercise your right of withdrawal, you must contact us

    Cannasesh Meier
    Im Unterrengg 39, 8135 Langnau am Albis, Switzerland
    E-Mail: info@cannasesh.shop

    by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

    To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

    Consequences of withdrawal

    If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse to reimburse goods that, due to their nature, can normally be returned by post (including parcel services) until we have received the goods back or until you have provided evidence that you have sent the goods back, depending on which is the earlier point in time.

    You have the goods immediately and in any case no later than fourteen days from the day on which you inform us about the revocation of this contract

    Cannasesh Meier
    Im Unterrengg 39, 8135 Langnau am Albis, Switzerland

    to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

    You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

     

    3. Information on the essential characteristics of the goods
    The essential characteristics of the goods result from the respective product descriptions of the discontinued products.


    4. Information on the formation of the contract
    The contract is concluded if you place an order via our website, in accordance with Section 2 of our general terms and conditions.


    5. Payment and delivery information
    You can find our terms of payment and delivery under § 3, § 4, § 5 and § 6 of our general terms and conditions.


    6. Information about technical steps that lead to the conclusion of a contract

    A purchase contract is concluded through an offer and acceptance.

    You can place an order on our website by placing a selected product in the shopping cart. To do this, you can click the "Add to cart" button on the product page. If you wish, you can then add other products to the shopping cart in the same way.

    After selecting the product or products, you can click the "shopping cart" button. A new page will then open showing the previously selected content of the shopping cart.

    Immediately from the shopping cart page, you have the option of using the "Next" button to continue shopping without registering as a customer, to open a new personal customer account, or to log in using an existing customer account.

    After entering your data required for the order or after displaying the existing customer data, you have the option of defining the details of the shipping and the method of payment.

    With another button you can check the previous information about the article, address, shipping method and payment method again.

    Then click the "Buy" button and make an offer to buy the item (s) you have selected.

    The acceptance by us takes place in accordance with § 2 of our general terms and conditions.

    7. Information on saving the text of the contract
    If you place an order via our website, the text of the contract will be saved by us and, upon request, sent to you by email or post together with the general terms and conditions valid at the time the contract was concluded.

    8. Information about the technical means to identify and eliminate input errors

    Before submitting the binding order, you can continuously correct your entries using the input devices you use (usually keyboard and mouse). In addition, all entries are displayed again in an overview before the binding submission of the order and can also be corrected there using the input devices you use.

    Before placing a binding order, there is always the option of canceling an order process by closing your Internet browser.

    9. Information about the languages ​​available for the conclusion of the contract
    The German and English languages ​​are available for the conclusion and processing of the contract as well as for customer service.

    10. Information about the statutory warranty rights for goods and customer service

    Customers are entitled to the statutory warranty rights for goods.

    If you have any questions about our products, you can contact our customer service on +41 78 849 06 76

    There are no costs for customer service beyond the usual connection fees.
    You can reach us by phone every working day from 10:00 a.m. to 12:00 p.m. and from 3:00 p.m. to 5:00 p.m. If the service volume is high, only our email ticket system is available.

    11. Information on data protection
    Our data protection practice is in accordance with the Federal Data Protection Act (XXXX) and the Telemedia Act (XXXX). For detailed information, please refer to our separate data protection declaration.